Privacy Policy

Effective Date: Oct 12, 2024

Data Controller / Provider Information:

Address: Andrey Fedyukov, Mecumstraße 52, Düsseldorf, 40225, Germany
Phone: +49 176 4147 9901
Email: support@searchtweak.com

1. Introduction

At Search Tweak, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services.

2. Types of Data Collected

We collect the following types of personal data only after you register for our services:

Personal Identification Information: Name, email address.
Usage Data: Information about how you use our website and services.
Payment Information: Credit card details and billing information, collected only if you subscribe to one of our packages.

3. Methods of Data Collection

We collect data through the following methods:

Registration Forms: Information provided when you register for our services.
Privacy-Friendly Analytics: We use self-hosted, cookie-less analytics (Umami) to understand website usage without tracking you across the internet.

4. Purpose of Data Collection

We use your data for the following purposes:

To provide and maintain our services.
To improve and personalize your experience on our website.
To process transactions and send you related information, including purchase confirmations and invoices.
To communicate with you, including responding to your comments, questions, and requests.
For marketing purposes, such as sending you newsletters, promotions, and other information that may be of interest to you (only with your consent).

5. Data Sharing

We do not sell or trade your personal data. We may share your data with third parties only in the following circumstances:

Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Legal Requirements: We may disclose your data if required by law or in response to valid requests by public authorities.

6. User Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct any inaccuracies in your personal data.
Deletion: You can request that we delete your personal data.
Objection: You can object to the processing of your personal data.
Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

9. International Data Transfers

If we transfer your personal data to countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. GDPR Compliance

As part of our commitment to your privacy, we comply with the General Data Protection Regulation (GDPR). This includes providing clear information about our data processing activities and ensuring your rights are respected. You have the right to access, rectify, delete, restrict, or object to the processing of your personal data, and to request data portability. You can also withdraw your consent at any time where processing is based on consent.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

12. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such data.

13. Cookie Policy & Analytics

We believe in respecting your privacy. That's why we don't use invasive trackers or third-party marketing cookies on our website.

13.1 Cookie-less Analytics

For website analytics, we use Umami, a privacy-focused, open-source analytics platform. Umami does not use cookies, does not collect any personally identifiable information (PII), and does not track you across other websites. All analytics data is anonymized and securely self-hosted on our own infrastructure.

13.2 Essential Cookies Only

The only cookies our website uses are Strictly Necessary (Essential) Cookies required for the core functionality and security of the platform. For strictly necessary cookies, consent is generally not required under applicable law.

Authentication & Security: We use technically necessary session cookies (e.g., searchtweak_session, XSRF-TOKEN) to keep you securely logged in and protect against Cross-Site Request Forgery (CSRF) attacks.

Because we rely exclusively on strictly necessary cookies and cookie-less analytics, we do not require you to interact with cookie consent banners.

14. Open-Source Version Data Handling

If you choose to use the open-source version of Search Tweak, please note the following regarding data handling:

Self-Hosted Responsibility: When self-hosting the open-source version, you are responsible for managing and securing your own data. Search Tweak does not collect or store any personal data from your instance unless you configure it to do so.
Data Privacy: Using the open-source version does not involve data transmission to our servers. All data remains within your controlled environment, ensuring full compliance with your organization's data protection policies.
Customization Impact: Any modifications or integrations you implement in the open-source version may affect data handling. Ensure that your customizations adhere to applicable data protection laws and best practices.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us.